At multibet, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player in Bangladesh. No jargon, no vague language — just straight answers.
Before you read the full policy, here are the six core privacy commitments multibet makes to every player in Bangladesh.
Every piece of data you send to multibet — your registration details, payment information, and account activity — is protected by SSL encryption in transit. We don't transmit sensitive data over unencrypted connections, ever.
multibet does not sell, rent, or trade your personal information to third-party marketers. Your data is used to run your account, process your payments, and keep the platform secure — nothing else. That's a firm commitment, not a marketing line.
multibet only collects the data we actually need. We ask for your name, contact details, date of birth, and payment information because these are required to verify your identity and process transactions. We don't collect data for the sake of it.
As a multibet player, you have the right to request a copy of the personal data we hold about you at any time. Contact [email protected] and we'll provide your data in a readable format within a reasonable timeframe.
If you close your multibet account and there are no outstanding legal or regulatory obligations, you can request that we delete your personal data. We'll confirm the deletion in writing once it's been completed.
In the unlikely event of a data breach that affects your personal information, multibet will notify affected players promptly and take immediate steps to contain the breach and prevent further exposure. We don't hide security incidents.
This Privacy Policy explains how multibet ("we", "us", "the platform") collects, uses, stores, and protects the personal data of players who register and use the multibet platform at multibet.one. It applies to all users of the multibet website and mobile app, including players based in Bangladesh.
By registering on multibet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not register or use the multibet platform.
multibet is committed to handling your personal data responsibly. We collect only what we need, use it only for legitimate purposes, and protect it with appropriate technical and organisational measures. This policy is written in plain English so you know exactly where you stand.
This Privacy Policy applies to all registered players on multibet, visitors to multibet.one, and anyone who contacts our support team. It covers data collected through the website, the multibet app, and any communication channels we operate.
multibet collects personal data in two broad categories: information you provide directly, and information we collect automatically when you use the platform. Here is a breakdown of what we collect and why.
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Age verification and account identity |
| Contact Data | Mobile number, email address | Account communication and support |
| Payment Data | bKash/Nagad/Rocket number, transaction IDs | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Security, fraud prevention, platform optimisation |
| Usage Data | Games played, bet history, session duration | Responsible gaming monitoring, personalisation |
| Verification Data | NID copy, selfie (when requested) | KYC compliance and withdrawal verification |
We do not collect sensitive personal data such as religious beliefs, political opinions, or health information unless specifically required by law or regulation.
multibet collects your personal data through several channels. Understanding how data reaches us helps you make informed decisions about what you share.
Every piece of data multibet collects has a specific, legitimate purpose. We do not use your data for anything beyond what is described here without obtaining your explicit consent first.
multibet will only send you promotional communications if you have opted in to receive them. You can opt out at any time by contacting [email protected] or updating your account notification preferences.
Because multibet serves players in Bangladesh, the majority of transactions are processed through bKash, Nagad, and Rocket. Here is how we handle payment-related data specifically.
multibet uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here is what we use and why.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the multibet platform.
multibet retains your personal data for as long as your account is active and for a period after closure as required by law and our licensing obligations. We do not keep data longer than necessary.
Gaming regulations require multibet to retain transaction records and identity data for a set period after account closure. This is not optional — it is a legal obligation. We cannot delete this data on request during the mandatory retention period.
As a multibet player, you have a number of rights regarding your personal data. We take these rights seriously and will respond to all valid requests promptly.
To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request". We will acknowledge your request within 48 hours and aim to resolve it within 30 days.
multibet uses a combination of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your multibet account and to never share your login credentials with anyone.
multibet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a core part of our registration and KYC process.
If you believe a minor has registered on multibet, please contact us immediately at [email protected] so we can investigate and take action.
multibet may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players via email or an in-platform notification.
The "Last Updated" date at the top of this page always reflects when the policy was most recently revised. We encourage you to review this page periodically. Your continued use of multibet after a policy update constitutes your acceptance of the revised Privacy Policy.
Bookmark this page and check it whenever you receive a notification about policy changes. If you have questions about any update, contact [email protected] before continuing to use the platform.
If you have any questions, concerns, or requests related to this Privacy Policy or the way multibet handles your personal data, please get in touch. Our support team is available around the clock.
For questions about responsible gaming tools or self-exclusion, visit our Responsible Gaming page. For general platform rules, see our Terms and Conditions.
Now that you know how multibet handles your data, register your free account and start playing. Deposit via bKash, Nagad, or Rocket in BDT — fast, secure, and hassle-free.
18+ only. Please play responsibly. Visit our Responsible Gaming page for tools and support.